User Agreement

1. Accepting This Agreement

By using our website, submitting a request, or contacting us, you agree to this User Agreement, our Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the website.

2. Who May Use the Website

You must be at least 18 years old and able to enter into a binding contract. If you make a request for other travelers, you confirm that you have their permission to share their details and to act for them.

3. Your Responsibilities

• Give accurate, current and complete information in every request and booking.
• Use only payment methods that you are authorized to use.
• Keep any booking references, payment links and e-tickets we send you confidential.
• Follow the law and the rules of airlines and airports when you travel.
• Tell us promptly if you notice an error in your booking.

4. Prohibited Conduct

You agree not to:

• submit false, misleading or fraudulent information or requests;
• use the website to harass, threaten or defraud anyone;
• attempt to hack, overload, scrape or disrupt the website or its security;
• copy, resell or commercially exploit our content or services without written permission;
• use automated tools to submit requests or collect data from the website.

5. Electronic Communications and Consent

You agree that we may communicate with you electronically, including by email, text message and phone, about your requests and bookings, and that electronic documents such as quotes, receipts and e-tickets satisfy any legal requirement that communications be in writing. See our Privacy Policy for how to opt out of marketing messages.

6. Information You Submit

You keep ownership of the information and messages you send us. You give us permission to use them to respond to your request, provide our services and operate our business as described in our Privacy Policy.

7. Third-Party Services and Links

Airlines, payment processors and other third parties have their own terms and policies. We do not control them and are not responsible for their content or services.

8. Website Availability and Accuracy

We work to keep the website available and accurate, but it is provided “as is” and “as available”. We do not promise that it will be uninterrupted, error-free or always up to date. Fares, availability and offers shown on the website are examples only and are not guaranteed until confirmed in writing by us and your ticket is issued.

9. Suspension and Termination

We may refuse service, cancel requests or restrict access to the website if we believe you have broken this agreement, provided false information or attempted fraud.

10. Limitation of Liability

To the fullest extent allowed by law, Dream Flyz and [Legal business name] are not liable for indirect, incidental or consequential losses arising from your use of the website. Our liability for bookings is limited as described in the Terms & Conditions.

11. Indemnity

You agree to reimburse us for losses and costs, including reasonable legal fees, that result from your breach of this agreement, your misuse of the website, or false information you provide.

12. General Terms

• Entire agreement: this agreement, together with the Terms & Conditions and Privacy Policy, is the entire agreement between you and us about the website.
• Severability: if any part is found unenforceable, the rest stays in effect.
• No waiver: if we do not enforce a right, we have not given it up.
• Governing law: the laws of the State of [State] apply, as set out in our Terms & Conditions.
• Changes: we may update this agreement from time to time. Continued use of the website after an update means you accept it.

13. Contact Us

Questions about this agreement? Email customerservice@dreamflyz.com or write to [Legal business name], [Business address].